According to the warehouse arrangement
Warehouse staff will decide on the packaging arrangement and ship out the goods.
Extra (special reinforcement) packaging
Unpack the parcels received from Japanese sellers and wrapped the goods with bubble wraps inside and outside the package. (packing methods decided by warehouse staff)
Luxury Extra packaging
Customized packaging (Warehouse staff will follow client's specific request to pack.)
**Package damaged NO compensation for this service**
**Operation Fee 3000 JPY up.Depends on the difficulty of the task and the material used
In the process of container packing, some methods have limited consolidate number of packages, and within the number of packages,no consolidate handling fee is charged. (Removing extra packages request excluded.) Details could be found on Logistics Fees page.
When the merchandise arrives at the Japanese warehouse, Hoyoyo provides a 30-day free warehousing for customers to consolidate items and save on shipping costs.
However, when the time of initiating the consignment is late, when you receive the goods may have passed the merchandise appreciation period prescribed by the Japanese seller or the Japanese store.
Therefore, members need to bear the risk of not responding and complaining after receiving the goods.
If there is no additional packaging arrangement place on shipping order. Warehouse staff will pack all the consignment goods according to the actual condition and size of your goods, and pack them into one or more boxes, in order to provide a more convenience way to customers for picking up.If the customer does not select a specific packaging arrangement (Ship in default mode), no compensation can be made afterwards. Hoyoyo reserves all rights.
If your product is fragile or high-priced, in order to avoid damage, it is recommended that you choose to strengthen the package, extra packaging services can be quoted by customer service or our Service Charge.