Top up method：Deposit by Bank Transfer
Bank : Maybank
Account name: HOYOPAY SDN BHD
After top up transfer, please proceed to log in HOYOYO and fill up the top up form and upload bank transfer receipt or screen shot. We will confirm your transfer within 1-2 working days.
Charges Sections (Applied for all Japanese Websites)
International Shipping Cost, click>here.
**If there is extra operation fees incurred during purchasing, all costs will be charged accordingly.
**All Japanese virtual products (such as game code) and concert tickets may be subjected to an 8% consumption tax
（The Japanese government will formally raise the consumption tax rate to 10% on October 1, 2019.）
**All successful purchased/winning items cannot be canceled. Weapologize for any inconvenience caused.
Japan Bank Charge: 300 JPY
**Note: 300 JPY Bank Fee will be deducted from your HOYOYO account once purchaser teams successfully make payment to seller.
Japan Warehouse Rent: Free for 30 days.
Member should arrange shipment within 30 days after items arrive to HOYOYO. After 30 days, HOYOYO will charge each parcel JPY 50 per day.
Special Warehouse Operation Fees (Optional Services)
1. Repackaging: 500 JPY each parcel
2. Photo shooting:
Small & Medium
|150 JPY-250 JPY per set|
|300 JPY per set|
|Special Quotation (please ask Customer Service)|
3. Special Operation fees: 1000 JPY - 3000 JPY depends on the difficulty of the task
4. Remove Extra Packaging:
Special Quotation (please ask Customer Service)
5. Keep Original Package:
Normal Extra Strengthening: 100JPY - 500 JPY/each parcel
Extra Strengthening Packaging (Customized Package Operation) : Operation Fees 3000 JPY up, depends on the difficulty of the task and the material used
**Package damaged NO compensation for this service**
**HOYOYO Warm Reminder: If item values over 50,000 Yen, we suggest customer to request for photo shooting when item arrived Japanese Warehouse. (Operation price can be quoted by customer service.)
**When the item received by the members is counterfeit, after successes purchased, we will not accept any reason to return & refund. Sorry for inconvenience cause, Thank You!
7. Consolidate fees
Consolidate freely within 10 parcels.
There will be charge for additional parcels over 10 parcels, and 100 Yen/each parcel
8. Japan's export Customs clearance entrustment fee
Consolidate parcel or a Single product with a value of more than 200,000 yen, will accrued an additional Japan Customs declaration fee of 3,800 yen is required.
* If (Length+Width+Height) > 1.7 meter,another quotation is required
--like Car Parts, before you buy it,please contact/ask our staff to check the item accord the post rule or not.
* Total weight can not over 30kg each time
* Maximun length1.5m or less
* If (Length+Width+Height) > 3 meter,you can not use this shipping service.