Topup(MYR) =Taobao Recharge Value (CNY) x Exchange Rate
<--Taobao Recharge Exchange Rate-->
HOYOPAY SDN BHD
Topup Method 1 : By Bank
- After wire transfter is made, please input the topup record in HOYOYO system under 'Topup' > 'Wire Transfer'. HOYOYO will confirm the top up record after receiving the payment.
- There might be a bank charge required. For detail bank charge, please check with your local bank. HOYOYO is not responsible for the bank charge.
• Fill in the Taobao Recharge Request
Click Alipay Service ( The Green Tab ) and choose Alipay Recharge. Fill up the form with Alipay recharge amount, Taobao log in email and name. Make sure that you have logged out from Alipay account first before submitting the recharge form.Then fill up Alipay log in password and verification code within the time given.
Kindly wait for 30 to 60 mins for successful recharge.
* if internet connection problem caused Taobao system connection problems, can not instant recharge.HOYOYO usually takes 30 mins (office hours) to recharge,non office hours,the recharge takes about 2-10 hours.
* If member use PayPal/Credit Card deposit to recharge Taobao account, the recharge takes 24-48 hours
* Use Credit Card/PayPal to recharge Taobao has amount limit
- According to Law, members need to provide ID/Passport copy and address proof for any recharge over CNY4000.
• Taobao recharge processed successfully
Taobao recharge processed successfully. HOYOYO will show 「Taobao recharge processed successfully」
If member inputs incorrect recharge information, HOYOYO will send an email to member and cancel the recharge request.